Chatboz - Terms of Use

1. Overview

Chatboz is an AI-powered chatbot platform designed to help businesses automate customer support, sales conversations, and knowledge retrieval through intelligent chat interfaces.

The platform allows users to:

Deploy AI chatbots on websites or applications
Train bots using documents, knowledge bases, or structured data
Integrate with external systems through APIs
Automate customer conversations and workflows

By accessing or using Chatboz services, you agree to comply with these Terms of Use.

2. Definitions

Chatboz Platform
The software, APIs, infrastructure, and services provided by Chatboz.

User
Any individual or organization using Chatboz services.

User Data
Any data uploaded, transmitted, or generated through Chatboz including chat messages, documents, and integrations.

API
The Chatboz developer interface available at: https://api.chatboz.com/docs

3. Account Responsibilities

Users must:

Provide accurate registration information
Maintain the confidentiality of account credentials
Be responsible for all activities performed under their account

Important: Users must immediately notify Chatboz if unauthorized access is detected.

4. Acceptable Use

Users may not use Chatboz to:

Perform illegal activities
Generate harmful or abusive content
Attempt to disrupt or compromise system security
Abuse API services or bypass rate limits

Warning: Violation may result in suspension or termination of the account.

5. AI Generated Content

Chatboz uses AI models to generate responses and automate conversations.

Disclaimer: AI-generated content may sometimes be inaccurate or incomplete. Users should verify information before relying on AI-generated outputs.

6. Intellectual Property

Chatboz retains ownership of:

Software infrastructure
AI orchestration systems
API architecture
Platform interfaces

Users retain ownership of their own data, documents, and uploaded content.

By using Chatboz, users grant permission for Chatboz systems to process this data in order to deliver services.

7. API Usage

Chatboz provides developer APIs that allow programmatic access to chatbot services.

API access may include:

Sending chat messages
Managing chat sessions
Accessing conversation history
Integrating external systems

API usage must follow the documentation provided at: https://api.chatboz.com/docs

Note: Excessive requests or misuse may lead to rate limiting or suspension.

8. Service Availability

Chatboz aims to maintain high service availability but does not guarantee uninterrupted access.

Temporary downtime may occur due to:

Maintenance
Infrastructure upgrades
Unexpected technical issues

9. Limitation of Liability

Chatboz shall not be liable for:

Indirect damages
Business interruptions
Loss of data or profits

Total liability shall not exceed the amount paid by the user for the service.

10. Termination

Chatboz may suspend or terminate accounts that violate these Terms.

Users may terminate their account at any time through the platform settings.

11. Changes to Terms

Chatboz may update these Terms periodically.

Updated versions will be published on the website and take effect immediately upon publication.